YP Review | YellowPages.com
Posted in: Opinions
I’ve had a lot of run-ins with YP (formally YellowPages.com) a product of AT&T Interactive (ATTi) and was somewhat excited to see that Sean Hakes a nationally known SEO Consultant promote a YellowPages.com Review.
Here’s his official review.
You can read the entire post here: http://blog.seanhakes.com/2010/08/07/the-yellowpages-com-scam/.
Small Business Owners know me for my honest reviews. Ready or not – here’s my official review of YellowPages.com.
YellowPages.com who is also known as YP or AT&T Interactive is better known as an online yellow pages business directory – for business owners it’s a service that’s filled with open ended advertising promises that will quickly drain your advertising budget or even your completely sabotage your business from very little ineffective results.
As a Digital Advertising & Media buyer I will no longer recommend YellowPages.com to any of our advertisers or any small businesses – period. Their crafty sales tactics combined with a long term contract are the exact tools that YellowPages.com rely on to lock into your cash while delivering less than desirable results – you can take that to the bank.
Lucky for our advertisers, our media buying services come with a full in-house legal counsel representation that is designed to act as a buffer from less than ethical businesses practices like that of YellowPages.com.
Here’s where it gets personal:
One of our clients were snickered into a stealthy contract that was based on exceptional results expectations that were almost too good to be true; and they were.
I got involved by sending Deann Mayeda, the Press and Media Contact for AT&T Interactive briefly telling her about my client’s dissatisfaction.
Deann quickly dismissed my claim and passed it down to a Colorado or Denver based YellowPages.com sales lead/manager. It seemed like she was eager not to address the problem while dropping the complaint to a lower level manager.
I’ll be kind to the lower level manager and not point him out but the base of the story is we came into an agreement to let this particular advertiser out of their contract based on misleading information, in other words a unethical sales tactics based on lies.
Since our default we’ve had two additional clients pop up who have had a terrible experience with YellowPages.com. All have said that Yellow Pages promised the world and delivered little to nothing – many of which bought into a bucket of clicks that typically turn into nothing more than useless traffic.
We’ve since opened this specific topic into a legal matter. If you feel YellowPages.com has misled you, I’d love to hear from you. Please leave your story in the comments section and email me at sean @ sean-h.com.